Professional technical support for your small and medium-sized businesses.

1.   No Fix No Charge. Plain and simple if we cannot fix your problem why should you have to pay.

2.   Super Fast Fault Rectification. You don’t have to wait several days for your computer system to be repaired. So included in our maintenance plans is our remote support service. With this service, we can access your computer network via the Internet so you don’t have to wait around for a technician to show up.

3.  Plain English Policy. Our technicians are trained to speak to you in common language not computer jargon. They will not talk down to you or make you feel stupid because you don’t understand their “nerd speak”.

4.  The ICT Services Guarantee Absolute satisfaction. ICT Services is so confident that we provide the absolute best service to our clients that we offer a 100% Satisfaction Guarantee. If you feel that we have been unable to completely resolve your needs, you get your money back; no questions asked.

5.  No unforeseen Surprises.  Prior to commencing work on your Computers or Network weigh up any potential issues or risks that may arise during the repairs, informing you of them and them gaining your authorization before proceeding.

6.  Competitive pricing on hardware and software. We have partnered with numerous software and hardware manufacturers to provide you with the best rates possible on all of your technical product needs.

7.   Fully itemised billing. Every invoice you receive from us will be fully itemised detailing exactly what you are paying for. No more one-line “mystery” bills.

8.  The pay once principle. At ICT Services you will only pay once to fix your computer or network issue. If you are not satisfied the fault has been rectified, and we have to revisit the fault, you don’t pay – we’ll fix it free no matter what it takes.

9.  Fixed price structuring and honest estimates. We ensure that before we start your job you are fully aware of our service fee structures which are clearly documented on our web site and in our service catalogue.

10. We get the job done. At ICT Services Due to our vast partner and peer network we get the job finished 100% of the time, If we don’t feel we have the capacity to see your job through 100% of the way on time and on budget we will tell you up front saving you time and money and keeping our reputation intact.